Meh. Was super excited to support a local dispensary, but I’ll be heading somewhere else until these prices come down a tad. $60 Bloom carts were the absolute best thing! I thought that was a steal. And as a customer, I dig that. I felt like Grassroots actually cared about their customers and weren’t just trying to make an extra buck. When they went up to $65, I understood. I stood a loyal customer and paid the extra 5 bucks with no issue. Because I realized it was a steal before. But now they’re up to $75?! No thanks. I would regularly purchase 3 carts each visit. No more.
I had an order to pick up fyi first time order online...pick up is from 2 to 3, I get to the store @ 303pm and they are closed now from 3 to 330 pm for lunch. FYI I drove all the way from Bernalillo and in lunch traffic, next time please state in the order details you will be closed so I can gage the time and your lunch hour better much appreciated! Now time to fatkid it up while I wait to pick up my order before I spend another hour and 20min back to my casa.
**Updated** A while back I stopped coming here because of a few different reasons, 1 being the rewards system. When I finally decided to come back is mainly due to me wanting something specifically that at the time only Grassroots RX had in stock. Well upon purchasing I found out that the item was much lower then most dispensaries so that was one big plus for me to return, but just because the price is good doesn't mean I'll come back if your customer service is poor. Luckily that was NOT the case here, at least anymore. In a previous post I mentioned that all the staff was pretty much friendly except maybe 1 person that has gotten a little better when I come around but still could do better, but besides that everyone is pretty much very kind and helpful. I mentioned the rewards being a reason I left and while they are still not the greatest I will say that they are a little bit better, I believe for every 250 points you get $20 off your purchase BUT if you want to use it towards a Bloom Cartridge the rules are that the item MUST be charged at full price to get the discount For example a Bloom 1G cartridge is 65.00. But if you use your $20 off they have to charge the Cart @ 80.00 meaning with your discount it will be 60.00. As of now (1/27/2021) I've been able to stack my rewards meaning you can use 2 $20 off coupons (500 points total) therefore bringing the Item down to 40.00 from the full price of 80.00 which is helpful but at the cost of essentially throwing away your points which I will say takes a while to accumulate. I believe it's 1 points per every $2.00 spent Overall they are doing better than before and at this point I can say I do recommend those looking to check it out, the Flower is good but the good ones are just always out of stock (of my personal favorite) but if you happen to be there check it out. I'll definitely continue to shop here as long as most of it stays the same
I love this place !!! The workers are very friendly!! They have really good deals and the flower is very good and tasty ❤️ Would highly recommend this place!!! Keep up the good service 🙏
I give them a 4 because of one reason, the packaging. The edibles are great and the dosing actually gives me what I need compared to other places, however, the packaging is no bueno. The gummies were super hard for my fingers to extract from the bottle. If you can consider changing to bags it would make a 5 star difference for me.
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